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ADR Ottawa Inc.
116 Albert Street, Suite 300
Ottawa, Ontario
Canada K1P 5G3
613-565-9715
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Privacy Policy
ADR Ottawa Privacy Policy
We are committed to providing the highest standards in alternative dispute resolution (“ADR”). To provide this level of service, we need to collect, use and disclose some of your personal information. Protecting your personal information is as important to us as it is to you.
We only handle personal information in manner that a reasonable person would consider appropriate in the circumstances. At ADR Ottawa, you have the right to control how your personal information is obtained, used and given out.
What personal information do we collect?
We collect basic information, such as your name and address, telephone and fax numbers and your email address. We do not use this basic information for mass marketing, nor do we sell this information to third parties. We also collect sensitive information which you or your lawyer will need to provide, for example, to enable us to mediate or arbitrate your dispute, including the detailed particulars of your case.
Why do we collect personal information?
We collect your personal information in order to conduct mediations, facilitations, arbitrations, investigations, workplace examinations and other ADR processes. The purpose of this collection is limited to the proficient conduct of these ADR processes.
Who do we disclose personal information to?
We require your personal information in order to serve your ADR needs. This generally means disclosing information to the other parties in the ADR process that you have chosen to use but only with your express or implied consent. In limited circumstances, we will disclose your personal information to non-parties without your express consent. This includes disclosing personal information in the following circumstances:
- for research or education purposes on an anonymous basis;
- where ordered to do so by judicial authority, or where required to do so by law; and
- where the information suggests that there will be actual or potential threat to human life or safety, or the commission of a crime in the future.
Where possible, we will ensure that the parties to whom we disclose your personal information are also committed to maintaining your privacy.
How do we protect your personal information?
We protect your personal information by:
- implementing reasonable safeguards in a manner appropriate to the sensitivity of the personal information we collect;
- not collecting, using or disclosing personal information for any purpose other than those reasonably identified;
- obtaining the appropriate express or implied consent from you for the collection, use and disclosure of your personal information (subject to the exceptions listed in this Policy); and
- retaining your personal information only for such time as necessary to fulfill the purposes for which it was collected.
How can you control the use of your personal information?
We will be pleased to discuss your particular privacy needs. Please feel free to contact us at:
ADR Ottawa Inc.
Attention: Privacy Officer
116 Albert Street, Suite 300
Ottawa ON K1P 5G3
Tel: (613) 565-6215 Fax: (613) 565-9715
Email: info@adrottawa.com